Last updated:  December 21, 2023

Mishan Zia Wellness, LLC (“Mishan Zia Wellness,”  “we,” “us,” “our,” or similar terms) values your privacy and is deeply committed to maintaining the strictest privacy protections for its users.  This Privacy Policy (“Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit our website mishanziawellness.com (“Website”) and how we collect, use, disclose, share, and safeguard that information.

By submitting information through, or otherwise using, our Website, you acknowledge that we may collect, use, and disclose information in accordance with this Privacy Policy, the privacy preferences you have made known to us, and as permitted or required by law.  If you do not consent to our collection, use, and sharing of your information as described below, you may choose not to access or use this Website.  This Privacy Policy applies to the information collected on or through the use of the Website listed above.  It does not apply to information collected by us offline or through any other means, including any link, content, or application that is accessible from or on our Website.

Mishan Zia Wellness reserves the right to modify this Privacy Policy at any time to keep it up to date with legal and regulatory requirements and the way in which we operate our Website and will place any updates on our Website.  Your continued access to and/or use of this Website after this Privacy Policy is updated constitutes your acceptance of, and agreement to, our practices.  Therefore you should regularly review this Privacy Policy so that you know what personal information we collect, how we use it, and with whom we may share it.  In addition to this Privacy Policy, your access and use of this Website is governed by our Terms of Use.  

Information We May Collect About You

Personally Identifiable Information.  We collect data when you interact with us at different touchpoints and provide it to us directly, including information that can directly or indirectly identify you (collectively, “Personal Information”).  This includes identifying information such as your name, contact information, payment card information, shipping/billing/physical address, online identifiers you share in a public forum, or nicknames.

(1)  How we collect this information:  

• Sign up to receive our weekly emails or other newsletters;
• Email, call, or correspond with us;
• Comment on our blog posts, video posts, or other articles;
• Contact us to request more information about our Website content or our business;
• Schedule a complimentary coaching consultation;
• Fill out and submit forms for coaching programs;
• Request information about or schedule coaching sessions or programs.

(2)  Why we collect this information:

• To contact you, for example to send you communications (subject to your choice to opt in or opt out)
• To administer surveys
• See “Purpose and Sharing For All Data Types” below.

(3)  Who we share this information with:

• See “Purpose and Sharing For All Data Types” below.

Non-Personal Information.  Mishan Zia Wellness collects certain information about visitors to its Website, including information about your internet connection, network activity, your IP address, device identifiers (for example, device model, operating system, device locale, the equipment you use to access the Website), usage details, and search queries submitted on the Website.  

(1)  How we collect this information:

• From your computer or device when you interact with our Website, for example, when you visit mishanziawellness.com our server logs record your IP address and collect information on how you navigate the Website;
• Through cookies and analytics software which allows our webservers to automatically recognize and collect the domain name and IP address of visitors to our Website;
• From actions you take in response to emails, including whether you open an email or unsubscribe to that email.

(2)  Why we collect this information:

• To improve your experience on our Website;
• To analyze trends;
• To track visitor movements;
• To diagnose problems;
• To gather information on visitor preferences;
• To tailor our content to better meet your individual preferences
• See “Purpose and Sharing For All Data Types” below.

(3)  Who we share this information with:

• See “Purpose and Sharing For All Data Types” below.

Purpose and Sharing For All Data Types

In addition to the above, we may use any and all of the Personal Information described in this Privacy Policy for the following purposes.  Additionally, our operations require that we share Personal Information with certain categories of third parties as are identified below.

We may use the Personal Information that we collect to:

• Maintain the safety, security, functionality, and integrity of our Website and its content and optimize your experience as a user of our Website;
• Administer, support, and improve our online presence, including troubleshooting technical problems when they arise;
• Respond to your comments and questions and otherwise provide customer service and support;
• Communicate with you about our Website or our services;
• Notify you about changes to our Website or any materials we offer;
• Perform research and analysis about your use of, or interest in, our Website;
• Administer surveys and questionnaires;
• Process and complete certain transactions performed through the Website;
• Comply with applicable law, including any applicable reporting requirements;
• Comply with law or a legally binding process, such as pursuant to subpoenas, court orders, to enforce our legal rights, or to protext you, us, or others against injury or harm including for security and loss prevention;
• Prevent, investigate, or take action regarding unlawful activity including but not limited to engaging third parties to screen transactions for suspected fraud or identity theft;
• Conduct other business initiatives as described to you when collecting your Personal Information, with your consent or as otherwise permitted by law.

We share your Personal Information with:

• Service providers, including operations outsourcing, such as for unique services, cloud service and technology providers, credit card processing, marketing and advertising, dispute resolution, fraud detection and prevention providers, data management, analytics providers and other third parties with whom we have contractual relationships;
• Our partners, subsidiaries, affiliates, contractors, service providers, and other third parties that support our business or aid us in providing this Website and its contents to you;
• Auditors, consultants, lawyers, and other entities who use the data to provide us with professional services;
• Government agencies, law enforcement, regulators, and courts where we are required to comply with applicable laws, regulations or rules, requests of law enforcement, regulators, and other government agencies or a legally binding process, such as pursuant to subpoenas, court orders, to enforce our legal rights, or to protect you, us, or others against injury or harm.

We may also anonymize, aggregate or otherwise strip any personal information we collect of all personally identifying characteristics and may use or share that aggregated, anonymized data with third parties for any purpose we deem appropriate.  All Non-Personal Information collected through the Website may be used and shared by us without any restriction.

Your Choices About Collection and Use of Your Information

We believe in giving you choices about how your Personal Information is used.  You can choose not to provide us with certain information, but that may result in you being unable to use certain feature of our website, request information about services, ask questions, or engage with certain functionalities on our Website.  We encourage you to review this entire Privacy Policy to fully understand the choices you may have, such as allowing or blocking cookies, online behavioral tracking, asking for your Personal Information to be deleted, or asking what Personal Information we have collected from you.  

When you enter your name and email to access any functionality of our Website, including but not limited to our newsletter or other content, you will receive email communications from us and if you want to opt out of receiving such communications in the future, you can opt out by clicking the “unsubscribe” link in any such email you receive from us.  We may, however, send you non-promotional emails that do not contain an unsubscribe link.

How We Protect Your Personal Information

We care about protecting your Personal Information, so we employ reasonable physical, technical, and administrative measures designed to help safeguard it from unauthorized access and disclosure.  Personal Information may be accessed by persons within our organization, our third party services providers, or the other persons described in this Privacy Policy who require such access to carry out the purposes describe in this Privacy Policy or that are otherwise permitted or required by applicable law.  No system, however, can be completely secure.  While we take steps to secure your Personal Information, we do not promise that your Personal Information, searches, or other questions will always remain secure.  We are not responsible or liable for the illegal acts (such as hacking) of third parties.  We store your Personal Information on the basis of applicable law and as required to satisfy the purpose for which the data is processed, unless a longer period if required for purposed such as complying with retention obligations, record keeping, or other legal requirements.

Cookies and Tracking

We may place, or allow to be placed, cookies and similar technologies on our Website to give you the best experience, perform analytics, and/or analyze traffic.  Cookies and web beacons are the technologies generally driving collection of browsing information.  A cookie (“cookie” or plural “cookies”) is a computer file that acts as an identification card for your computer.  When you visit a site, unique cookies are placed on your browser.  The purpose of the cookie is to distinguish your browser, and associated activities, from all other browsers.  “Web beacons” interact with cookies to “read” the information contained in them.  By recognizing your browser, the site owner can serve you better.  While we may recognize your browser through cookies we place, that does not mean that we can identify you by reference to your name, email, or other specifically identifiable Personal Information. 

Opting Out or Blocking Cookies

Most website browsers accept cookies automatically, but you can block or delete cookies at any time to prevent the collection of your browsing information.  You may change your website browser settings to reject cookies, although please note that you do this it may impair the functionality of our Website.  You can block or opt of cookies or collection of data by adjusting settings within your website browser.  For instructions, check your browser’s technical information.  If you are using a mobile device, your device may also include a feature that allows you to opt out of having certain information collected through mobile apps.  For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org.  The placement of cookie or web beacons may be subject to additional requirements by law depending on where you are located.  These may include requiring us to share specific technical information, requiring you to opt in to their use, or supporting specific mechanisms for you to opt out.  Additional specific information relevant to your location, where applicable, can be found in the pertinent sections found further below in this Privacy Policy.

Do Not Track

Our systems do not recognize or respond to browser “Do Not Track” signals, other similar signals, or other mechanisms that allow users to signal their preferences on the collection of their Personal Information over time and across third-party websites or online services.  This Website does not monitor for or adjust any use as the result of “Do Not Track” signals.  To learn more about “Do Not Track” please visit www.allaboutdnt.com.  

Children’s Privacy

Our Website is a general audience website and is not directed at, or intended for use by, any person under 13 years of age.  We do not knowingly collect Personal Information of any user under 13 years of age on our Website.  If you believe we have received or collected information from or about a child under the age of 13 through this Website, please contact us via email at hello[at]mishanziawellness.com.


Third Party Links

Our Website may contain links to the websites of third parties.  We are not responsible for the content, privacy practices, safety, or security of other entities, their websites, or of any linked site.  Mishan Zia Wellness shall not be liable for any damages or injury arising out of, or relating to, the content of any third-party website or your use of such a website.  Each third-party website should have a separate privacy policy and you should review the privacy policies of any third parties before sharing information.

Updating Your Personal Information

If you would like to update, delete, or correct any of your Personal Information that you have provided us, please email us at hello[at]mishanziawellness.com.  

Your Legal Rights

Depending on where you are located, you may have various data protection rights including:

• Right of access:  You may have the right to request that we provide you with copies of your Personal Information collected or received by us.
• Right to rectification:  You may have the right to request that we correct or complete any Personal Information which you believe is inaccurate or incomplete.
• Right to be informed:  You may have the right to be informed about how your Personal Information is being used.
• Right to erasure:  You may have the right to request that we delete your Personal Information, such as where we no longer need it or if you withdraw your consent to our processing, where applicable.
• Right to restrict processing:  You may have the right to request that we restrict the processing of your Personal Information, such as where you contest the accuracy of that information.
• Right to data portability:  You may have the right to request that we transfer the Personal Information we have collected to another organization, or directly to you, under certain conditions.
• Right to object:  You may have the right to request that we restrict or stop processing your Personal Information, and we will do so, if we are relying on our own or someone else’s legitimate interests to process your Personal Information, unless we can demonstrate compelling legal grounds for the processing.
• Right to withdraw consent:  If we rely on your consent (or explicit consent) as our legal basis for processing your Personal Information, you have the right to withdraw that consent at any time.
• Right to lodge a complaint with the supervising authority:  If you have a concern about any aspect of our privacy practices, including the way we have handled your Personal Information, you can report if to the relevant Supervisory Authority.

In all cases, any person may request details of what data we hold about them or exercise any other data protection rights at any time by contacting hello[at]mishanziawellness.com.  We will respond to requests within thirty (30) days and may request additional information from you to verify the request.  Applicable law may require or permit us to decline your request.  If we decline your request, we will tell you why, subject to legal restrictions.

 

Visitors from Outside the United States

Mishan Zia Wellness is located and operates in the United States and this Website is intended for use by individuals in the United States (U.S.).  Those who choose to access or use the Website from other locations do so on their own initiative and at their own risk and are responsible for compliance with all applicable laws, rules, and regulations in their respective location in doing so.  By submitting your personally identifiable information on our Website, you consent to the transfer to and processing of such data in the U.S.  This Website is not intended to subject Mishan Zia Wellness to any non-U.S. jurisdiction or law. 

If you live outside the United States (including the European Economic Area, UK, and Switzerland), and you provide us with your Personal Information, your information will be handled in accordance with this Privacy Policy.  Your Personal Information will be collected and stored in the United States (U.S.), and subject to the laws of the U.S.  By giving us your Personal Information, you are directly transferring your Personal Information to us in the U.S.  Please note that the data protection and privacy laws of the U.S. may not be as protective as the laws in your country.  The laws of the U.S. will govern the processing of your Personal Information, including any obligations of security and third-party information sharing.

Mishan Zia Wellness does not rely on the EU-U.S. Privacy Shield Framework as a legal basis for transfers of personal data from the European Union in light of the judgement of the Court of Justice of the European Union in Case C-311/18.  We are responsible for the processing of Personal Information we receive, and subsequently transfers to a third party acting as an agent on our behalf.  We are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.  In certain situations, we may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Notice for European Users

While Mishan Zia Wellness is located in the United States and is only intended for users in the United States, as stated in the section titled “Visitors from Outside the United States,” if any user from outside the United States chooses use this Website at their own risk, the information provided in this section applies only to individuals in the European Economic Area, United Kingdom (UK) and Switzerland (collectively, “Europe”) and explains our practices regarding Personal Information that we collect from you or which we have obtained about you from a third party and the legal basis for processing for your Personal Information.  It also defines your rights in respect of our processing of your Personal Information.

(i)  Personal Information.  References to “Personal Information” in this Notice to European Users are equivalent to “personal data” governed by the General Data Protection Regulation (GDPR). 

(ii)  Controller or Processor.  Mishan Zia Wellness, LLC may be either or both the controller or processor of your Personal Information covered by this Privacy Policy, as stated under the heading “How We Collect This Information.”

(iii)  Legal basis for processing.  The legal bases for our processing of your Personal Information as described in this Privacy Policy will depend on the type of Personal Information and the specific context in which we process it.  We use your Personal Information only as permitted by law.  The purpose for processing your Personal Information are outlined in the section “Purpose and Sharing for All Data Types.”  Our legal basis for processing the Personal Information described in this Privacy Policy include:

• Processing is necessary to perform the contract governing our provision of our Website or to take steps that you request prior to signing up for our newsletter or Services. If we have not entered into a contract with you, we process your Personal Information based on our legitimate interest in providing the Services you access and request.  
• These activities constitute our legitimate interests. We do not use your Personal Information for these activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
• Processing is necessary to comply with our legal obligations.
• Processing is based on your consent. Where we rely on your consent, you have the right to withdraw it any time in the manner indicated when you consent or in the Services.

(iv)  Use for new purposes.  We may use your Personal Information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it.  If we need to use your Personal Information for an unrelated purpose, we will try to notify you and provide the applicable legal basis.

(v)  Sensitive Personal Information.  We do not ask for or collect any of your sensitive Personal Information, including, but not limited to, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership.

(vi)  European Users Rights.  In relation to your Personal Information, you have the rights outlined in the section titled “Your Rights” further above in this Privacy Policy.

(vii)  Cross-border data transfer.  If we transfer your Personal Information out of Europe to a country not deemed to provide an adequate level of Personal Information protection for purposed of applicable data protection laws such that additional safeguards are required, the transfer will be performed:

• pursuant to the recipient’s compliance with Standard Contractual Clauses;
• pursuant to the consent of the individual to whom the Personal Information pertains; or
• as otherwise permitted by applicable laws.

You may contact us if you want further information on the specific mechanism used by us when transferring your Personal Information our of Europe.

How to Contact Us

If you have any questions or concerns about the Mishan Zia Wellness Privacy Policy, or to request a copy of the most recent version of our Privacy Policy, please email us at hello[at]mishanziawellness.com.